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Terms of agreement

Privacy policy

The website is managed by СOLLAR COMPANY LLC (hereinafter referred to as " СOLLAR ").

We take the security of personal data of our clients, as well as other persons who have contacted СOLLAR with any request or claim, very seriously. In this regard, СOLLAR has developed this privacy policy (hereinafter referred to as the "Policy"), the purpose of which is to inform you about the procedure for collecting, storing and processing personal data and information provided by you through this website.

We control the ways in which your personal data is collected and determine the purposes for which personal data is used by СOLLAR. We are the "Data Controller" for the purposes of the EU General Data Protection Regulation 2016/679 (EU General Data Protection Regulation, hereinafter "GDPR") and other applicable data protection legislation, as well as the "Personal Data Owner" within the meaning of the Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI.

We process your personal data only if one of the conditions specified in Article 6 of the GDPR is met, including, but not limited to, the following:

  • You have given your consent to the processing of your personal data;
  • the processing is necessary for the performance of our contractual obligations to you or for the performance of pre-contractual activities at your request;
  • processing is necessary to comply with our legal or regulatory obligations

Basic concepts (terms)

Personal data is any information of a personal nature that allows a third party to identify an individual (data subject).

An identifiable individual is an individual who can be directly or indirectly identified, in particular, by reference to a specific identifier (name, surname, document number, other identifier) or by analyzing several elements of the physical, genetic, psychological, economic, cultural or other identity of the individual.

Personal data subject is an individual to whom personal data relates and who can be identified or has already been identified by this personal data.

The controller of personal data is a natural or legal person who determines the purposes and means for processing personal data and is primarily responsible for their processing. The controller of personal data is the "owner of personal data" in the terminology of Ukrainian legislation.

A personal data processor is an individual or legal entity that processes personal data for the controller on the basis of instructions (directions, orders) of the controller. A personal data processor is a "personal data administrator" in the terminology of Ukrainian law.

Processing of personal data is any operation or set of operations performed with personal data or personal data sets with or without the use of automatic procedures, such as collection, recording, systematization, structuring, storage, modification, ordering, viewing, use, distribution or any other type of access to third parties, including employees of the controller or processor of personal data, as well as deletion.

Legislation governing the processing of personal data

Your personal data is processed in accordance with the requirements of the Law of Ukraine "On Personal Data Protection". The processing of personal data of customers located in the EU or who are EU citizens is governed, in particular, by the EU General Data Protection Regulation 2016/679 (the "GDPR"). In addition, the laws of the countries with whose residents we have business partnerships may impose additional requirements.

Scope of this Policy.

This Policy applies to "personal data and information" collected by us through this website. "Personal data and information" includes, but is not limited to, data that personally identifies you, either alone or in combination with other information available to us. Examples of personal data include, but are not limited to, your name, location, telephone number, e-mail address, IP address and other information that you may provide when you use our website.

By using this website and providing your expressed consent to the processing of personal data, you accept the practices described in this Policy. If you do not agree with this Policy, please do not use this website.

Personal data and information collected through our website

Personal identification information (personal data) means information that allows us to know exactly who you are. Personal information is required when registering an account, ordering services or goods, etc. In particular, but not exclusively, this information may include your name, address (both legal and actual), e-mail address, information about your position, industry you work in, etc. This information may be stored in our databases in connection with past or current cooperation with you or because we believe that you may be interested in receiving materials from us about our activities and services (products). This allows us to manage our relationship more effectively, improve our website and the services (products) offered to you, and to target the materials we may send you by your interests.

Non-personally identifiable information means information of a purely statistical nature that does not in itself identify specific individuals or legal entities and which depends on your visits to the website. For example, this information may include the IP address from which you access the Internet, the date and time of access to the website, as well as the address of the website from which you followed the link directly to the website. This information is used in a summarized form to increase the usefulness and attractiveness of the website for users.

Using special features and password-protected areas

This website may contain special features and password-protected areas. When registering to use special features or password-protected areas, you may be required to agree to special terms and conditions governing your use of special features or password-protected areas. In these cases, your express consent to the special terms will be requested, for example, in the form of marking a field or clicking on the button confirming acceptance of the user agreement - "I agree".

Purposes of personal data processing:

СOLLAR provides services for the organization and holding of specialized events - international exhibitions and conferences in Ukraine. We need your personal data so that we and our Partners can ensure your participation and/or attendance at specialized events, in particular

  • to provide and manage the products and services for which you have applied;
  • for security and fraud prevention;
  • to provide effective customer service;
  • to personalize your use of our website;
  • to provide you with special offers and other information that we think may be of interest to you;
  • providing you with information and notifications regarding your use of our website;
  • to improve the content, functionality and usability of the website;
  • to improve our products and services;
  • any other purposes specified in the current privacy notice or other agreements between COLLAR and you.

We ask you to provide only the personal data that is necessary to provide for the services you have chosen, receive the newsletter or respond to your special request/claim. At the same time, if you decide to provide us with additional personal data, we will also be able to process it with the required level of protection.

Time of processing (storage) of personal data

We will not store your data for longer than is necessary to fulfill the purpose for which it is processed or to comply with legal requirements.

To determine the appropriate retention period, we determine the nature and category of personal data, the purposes for which we process it, and whether we can achieve these purposes by other means.

As a general rule, the maximum processing time for personal data in our Company is 2555 days from the date of submission of tax reports for the period in which the relevant transaction took place. This processing time is in line with the provisions of the Tax Code of Ukraine regarding the retention periods for documents related to the calculation and payment of taxes and fees.

Cookies and similar technologies

We use cookies and other web technologies to collect information and support certain features of our websites. For example, we use these technologies to:

  • collect information about how visitors use our sites, the pages they visit, the links they use and the length of time they spend on each page
  • determine the effectiveness of our advertising campaigns and to manage them;
  • support the functions of our websites, for example, to eliminate the need to re-enter input information already in our database or to re-enter settings already set during previous visits to our websites; to personalize the experience of using our websites.

Usually, the information collected using these web technologies does not allow us to identify you personally. However, if you have created a user profile, for example, by registering in a password-protected section of one of our websites, we may link the information we collect through web technologies to other information that personally identifies you.

If you do not want to receive cookies, you can set your browser to reject these files. In addition, you can also delete our cookies after you leave the website. Although you are not obliged to download our cookies when you visit our websites, if you have set your browser to reject cookies, you may not be able to use all the features of our websites.

We may also send you push notifications, Skype, Viber, WhatsApp and other messages via various OTT applications, SMS messages, messages of another type/medium in order to inform you about specialized events and to learn about your wishes regarding participation/attendance at these events.

Sharing of your personal information by СOLLAR

Service providers. We share personal information with companies and organizations that provide services on our behalf, such as companies that provide us with support services (including processing services, data center services and web hosting services) or Partners that help us provide our services. These third parties are obliged by virtue of confidentiality agreements to use the personal information to which we share with them solely for the provision of services with the use of commercially reasonable measures to protect the confidentiality and security of your personal information.

Within СOLLAR. We share personal information collected through our website with СOLLAR employees - individuals who are personal data processors.

Transfer of control. Your personal information may be transferred to companies that have acquired the corporate rights or assets of СOLLAR or one of our businesses, for example, as a result of a sale, merger, reorganization or liquidation. In the event of such a transfer of control, the company uses your personal information in accordance with the actual policy and your stated privacy preferences.

Regulatory compliance, protection of our rights and the rights of others. We have the right to disclose personal data when we believe in good faith that disclosure is in accordance with the law, a court order or a decision of another law enforcement agency. We also have the right to disclose personal information to prevent or investigate possible crimes, including fraud or identity theft, to enforce or apply our terms of use of online resources or other agreements, and to protect our own rights or property or the property rights or safety of our users or others.

Aggregated information. We have the right to share demographic or survey information with third parties, but such information will be in an anonymous form and will not contain any personal data or information. The aggregate information we share may include anonymous information that is collected through the use of cookies and other similar tracking technologies, as described in the section "Cookies and Similar Technologies".

General guidelines

We respect your right to choose how we collect, use and disclose your personal information. We also provide an "opt-out" link in news or promotional emails so that you can inform us that you do not wish to receive such correspondence from us in the future.

Direct marketing

Before we use your personal data for direct marketing purposes (or authorize our business units to do so), we will provide you with the opportunity to allow or prohibit such use of your information. You can exclude yourself from our direct marketing mailings at any time by sending an email or written notice to the Data Privacy Officer. Please provide your full name, address and e-mail address and phone number in case of refusal from SMS notification so that we can find you in our mailing lists. Once we receive the required information, we will remove you from our mailing lists. Please allow us sufficient time to fulfill your request.

The procedure for accessing, updating or correcting your personal information

When you create an account or personal profile on one of our sites, you will be able to access or update some or all of your information on the account or profile settings page.

Rights of personal data subjects

Rights of personal data subjects in accordance with the legislation of Ukraine

  • to know about the sources of collection, location of their personal data, purposes of their processing, location or place of residence (stay) of the owner or manager of personal data or to give a corresponding order to obtain this information to their authorized persons, except in cases established by law
  • to receive information about the conditions for granting access to personal data, including information about third parties to whom their personal data is provided;
  • to have access to their personal data;
  • to receive a response on whether his/her personal data is being processed no later than thirty calendar days from the date of receipt of the request, except as provided by law, and receive the content of such personal data
  • to submit a reasoned request to the personal data controller with an objection to the processing of their personal data;
  • to submit a reasoned request to change or destroy his/her personal data by any owner and manager of personal data, if such data is processed illegally or is unreliable;
  • to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or defamatory of the honor, dignity and business reputation of an individual;
  • to file complaints against the processing of their personal data to the Ukrainian Parliament Commissioner for Human Rights or to the court;
  • to apply for legal remedies in case of violation of the legislation on personal data protection;
  • to make reservations about the restriction of the right to process their personal data when giving consent;
  • to withdraw consent to the processing of personal data;
  • to know the mechanism of automatic processing of personal data;
  • to be protected from an automated decision that has legal consequences for them.

Other rights of personal data subjects in accordance with the GDPR

  • The right to information;
  • The right to rectification of data about you;
  • Withdrawal of consent to the processing of personal data and the right to be forgotten;

Protection of personal information by СOLLAR

We use a comprehensive data security program, including commercially reasonable administrative, physical and technological security measures, to protect your personal information from unauthorized access, use, unauthorized or accidental destruction, alteration or disclosure. Although we take commercially reasonable precautions to ensure the level of security, we cannot guarantee the absolute security of information provided over the Internet or stored in our databases against criminal interference by third parties (hacker attacks).

Links to other СOLLAR websites

This website contains hyperlinks to other websites of СOLLAR's business units (hereinafter referred to as Other СOLLAR Websites). These Other СOLLAR Websites are autonomous and separate websites. Each of them performs a specific function. Thus, each Other СOLLAR Website is governed by its own terms of use and privacy policy. When accessing other СOLLAR websites through links from this website, please take a few minutes to read the privacy policy published on each other СOLLAR website you visit.

Links to other websites

This website may contain links to the websites of other companies, including the websites of our Partners and third parties. This Policy does not apply to personal data collected on any of these websites. When accessing third-party websites through links on this website, please take a few minutes to read the privacy policy published on this website.


Our website is not directed to children under the age of 13. We do not use our website to knowingly collect information from or about children under the age of 13. If you are under 13, please do not provide us with any personal information. If we determine that a person under the age of 13 has provided us with such information through one of our sites, we will use reasonable efforts to delete that information from our databases.

Contractual data on issues related to the privacy policy:

If you have any questions about this Policy or our privacy practices, please send an email or written notice to the Data Privacy Officer (see Contact Us on this page).


For correspondence: 7, Hetmana Polubotka St., Chernihiv, 14000, Ukraine

+38 (0462) 61 02 04

+38 (0800) 30 19 77